With my ongoing diet and exercise program, coupled with trying to save money, I'm a frequent customer at the Subway franchise in Columbia Heights, at 3306 14th Street NW. The 6" turkey or vegetarian sandwiches on wheat bread are low in calories and fat, and high in fiber and nutrients, so I've really done well in adding them into my routine.

Best of all, the employees at this Subway location are wonderful, and I just wanted to thank them here today. By now, all the employees there recognize me, and know what kind of sandwich I usually get. There's always a line of customers, and the employees barely get a chance to catch their breath, but they always seem to be able to muster a smile and appear to have a cheerful attitude. The two women who work there on weekday evenings are particularly helpful and pleasant. They recently told me they were from Eritrea; I wonder what their lives were like there? It's not very far from lawless, violent places like Darfur and Somalia.

Quite frankly, I don't know how they remain so upbeat when confronted with all those surly customers. We have quite a few "characters" here in Columbia Heights, and there seems to be a large percentage of difficult customers the Subway employees have to deal with. You know, the high-maintenance types who demand "extra tomatoes, but I want them on the side - no, that's too much mayo, take some off, toast the bread by itself first, cut the sandwich into 4 pieces", etc. If I worked there, I'd go postal in a couple of days, after serving up some "spit sandwiches." So, kudos to the polite, efficient, calm folks working in the Subway store in Columbia Heights. Thank you!